Returns Policy

Thank you for making your purchase from Remote Travel Products Pty Ltd . All effort has been made to ensure that your purchase will meet with, or exceed your expectations.

However, if any item is defective or damaged upon receipt of delivery, we ask that you contact us immediatley. It is expeced that products are inspected by the purchaser within 24 hours of receipt of the product.

If the item is to be returned, it must be returned within 14 days after the buyer receives the item. The returned item has to be in it's original condition and packaging.

The Buyer / Purchaser / End User, is responsible for all returns shipping costs.

When receiving the returned product, Remote Travel Products Pty Ltd reserves the right to repair or replace, at their discreion, any product found to be defective in either materials or workmanship.

Please contact us on 1300 369 270 if you have any further questions.

 

Terms & Conditions

Remote Travel Products, reserves the right to repair or replace, at their discretion, any product found to be defective in either material or workmanship, within any warranty given periods, provided the failure or breakage was incurred under conditions of normal use.

No claim for warranty will be entered into when product has been damaged due to; negligent use of product, end user abuse or accidental damage.

Furthermore, Remote Travel Products will not warrant any product found to be used contrary to that specified by the manufacturer.

Remote Travel Products will not be liable for claims when product has been incorrectly installed, or installed to mating parts which are of unacceptable tolerances.

All costs incurred for freight on returns is the responsibility of the Purchaser / End User. (see Refund and Returns Policy)

Remote travel Products accept no responsibility for consequential damages to associated products relating to the failure of the component or injury to any person or persons or possessions. Remote Travel Products will not be liable for any claims for inconvenience caused or commercial loss due to any product failure.

Remote Travel Products reserves the right to modify or change product specifications at any time.

Every effort has been made to ensure that all printed information including specifications is correct.

It is the responsibility of the End User to establish that Product purchases comply with Local & state modification legislation including their respective Country.